follow-up email to SaaS clients for an upcoming maintenance after a date is set

Subject: [Company Name] Maintenance Update - [Date and Time]

Dear [Client],

We hope this email finds you well. This is a follow-up to our previous email regarding the upcoming maintenance update for [Company Name].

We are pleased to announce that the maintenance update has been scheduled for [Date and Time]. During this time, our platform may be unavailable for a brief period. We apologize for any inconvenience this may cause and we are working hard to minimize the disruption to your workflow.

Please note that we have taken all necessary measures to ensure that this maintenance update is completed as smoothly and quickly as possible. However, if you experience any issues after the maintenance is complete, please don't hesitate to reach out to our support team. You can contact us by:

Email: [Support email address]
Phone: [Support phone number]
Live Chat: [Link to live chat]
To prepare for the maintenance period, we recommend that you log out of your account before the maintenance starts. This will ensure that there are no data discrepancies after the maintenance is complete.

We appreciate your understanding and cooperation during this maintenance period. We are confident that these updates will further enhance your experience with [Company Name].

Best regards,
[Your Name]
[Company Name]
[Phone Number]
[Email]